Frequently
Asked Questions
Helpful answers about our carpet cleaning service, process and what to expect.
Do you clean area rugs?
Yes. Area rug cleaning is available alongside carpet cleaning. Tell Gord about the material, size and condition of your rug so he can discuss a suitable cleaning approach and provide an estimate.
What method of carpet cleaning do you use?
Eagle Springs Carpet Cleaning uses hot-water extraction with truck-mounted equipment. Heated water and powerful suction provide a deep clean, lifting embedded dirt and removing moisture from carpet fibres.
How much does professional carpet cleaning cost?
The cost varies depending on the number of rooms and stairs, the size of the area and the cleaning required. Contact Gord at 604-905-9745 for an estimate.
Do I need to move all my furniture?
We are happy to move small furniture such as chairs and coffee tables. If you require cleaning under beds, they need to be taken apart and removed from the room before we arrive. Moving your own furniture before your appointment helps reduce service time.
Is the cleaning safe for pets and children?
Eagle Springs uses eco-friendly cleaning solutions with families and pets in mind. Let Gord know about any allergies, sensitivities or special concerns before your appointment so he can discuss the products and aftercare with you.
How long does it take for carpets to dry?
Drying times vary with soil levels, the environment and air movement, but generally take 4–24 hours. You can walk on the carpet with clean shoes or socks. Ask Gord about ventilation and drying conditions in your home.
How long does carpet cleaning take?
The time depends on the size of the area, soil levels, stains and odours that need extra attention, and furniture that needs to be moved. Gord can discuss the likely duration when providing your estimate.
Do you remove stains and odours?
Stain and odour removal are part of our carpet cleaning services. Tell Gord about any problem areas before your appointment. Results depend on the type of stain, carpet and previous treatments; not every stain can be removed completely.
Do you service both Squamish and Whistler?
Yes. Gord cleans residential and commercial carpets in both Squamish and Whistler, including homes, condos, hotels, offices, restaurants and managed properties.
How often should carpets be professionally cleaned?
Our general guidance is every 6–12 months, depending on use, pets and household needs. Check your carpet manufacturer’s care and warranty instructions for the method and frequency required for your particular carpet.
Why have carpets professionally cleaned?
Professional equipment reaches embedded dirt and helps remove debris and pet dander that routine vacuuming can leave behind. Regular care helps keep carpets looking fresh and supports their long-term condition.
Why choose truck-mounted hot-water extraction?
Our truck-mounted system supplies its own power and water. Heated water loosens dirt and powerful suction removes soil and moisture, providing thorough cleaning for homes and businesses.